Patron Services

Our goal is to make sure you have a great experience at every Curtis performance.

Performances are infused with the passion, enthusiasm, and fresh perspectives that our young artists bring to both time-honored and new works. In landmark Philadelphia venues and intimate halls on our historic campus, Curtis provides a full season of wide-ranging, inspiring programming.

All Curtis performances require advance registration or tickets. Registration or performance ticket links can be found through the Calendar or on individual event pages on our site. Support for purchased tickets may vary by venue.


  • Great to Groundbreaking

    Explore the performances of the 2024–25 Season.

  • Season Highlights
  • Contact Patron Services

    Phone: (215) 893-7902
    Hours: Mon–Fri from 10 a.m. to 5 p.m.

  • Office Closures

    Please be aware that Curtis Patron Services will be closed on the following dates:

    7/12, 7/19, 7/26, 8/02, 8/05–8/09


Please note programs and artists are subject to change for all performances.

  • Kimmel Center Performances

    Individual tickets to following events are only available for purchase through the Ensemble Arts Philly ticketing service: 

    Support for individual tickets purchased for these events will need to contact Ensemble Arts Philly here or by phone at (215) 893-1999. Curtis is not able to assist with these individual ticket orders.  

    Curtis Subscribers should reach out directly to Curtis Patron Services for assistance.

    All individual performance tickets held at the box office for these events are available for pick up one hour prior to the performance at the Kimmel Box Office unless otherwise specified. The Kimmel Box Office is located one level below the Commonwealth Plaza, Kimmel Center. 

  • Curtis Campus Performances

    Tickets purchased for events taking place on Curtis’s campus (Gould Rehearsal Hall, Field Concert Hall, or Black Box Theater) are managed directly by Curtis Patron Services through the ShowClix ticketing platform.

    Individual tickets are available as an e-ticket or as a printathome PDF and patrons can choose their preferred method at checkout. E-tickets are delivered 24 hours prior to the performance and printat-home tickets are delivered at the time of purchase. Printat-home tickets can be displayed digitally on smartphones or tablets for entrance as well (printing is not required).  

  • Refunds

    Refunds are only available if the event or performance is cancelled by Curtis. Cancellations will be communicated to all ticket holders via e-mail and the event page on our website. Single tickets are not eligible for exchanges. 


  • Marian Anderson Hall (formerly Verizon Hall), Kimmel Center

    300 S Broad Street

    Check your tickets for the seating section, door, and row. Ask the ushers if you are uncertain of where to go.

    View seating chart

  • Perelman Theater, Kimmel Center

    300 S Broad Street

    Check your tickets for the seating section, door, and row. Ask the ushers if you are uncertain of where to go.

    View seating chart

  • Forrest Theatre

    1114 Walnut Street, Philadelphia

    Check your tickets for the seating section and row. Ask the ushers if you are uncertain of where to go.

    View seating chart

  • 23rd Street Armory

    22 S 23rd Street, Philadelphia

    Check your tickets for the seating section and row. Ask the ushers if you are uncertain of where to go.

    View seating chart

  • Field Concert Hall

    1726 Locust Street

    Seating for alumni, student, family, and faculty recitals is general admission with advance registration. Doors usually open approximately 30 minutes before the performance, and then you may sit wherever you wish. Field Concert Hall holds 220 seats, and there are no bad seats in the house. When a piano is featured, the best seats are generally considered just left of center, towards the front, so you can see the piano keyboard.

  • Gould Rehearsal Hall

    1616 Locust Street

    Gould Rehearsal Hall is located on the second floor of Lenfest Hall at 1616 Locust Street. To access the building, ring the doorbell and you will be prompted to either head up the stairs or to the elevator toward the Hall.

    Seating for all events in Gould is general admission with advance registration. Doors usually open approximately 30 minutes before the performance, and then you may sit wherever you wish. Gould holds approximately 165 seats and due to the intimate nature of the space, all seats are of equal quality.

  • Black Box Theater

    1726 Locust Street

    This black-box space holds approximately 110 seats and is configured differently for each performance. The Black Box Theater is wheelchair-accessible, however there is a wheel-chair lift and an elevator, and some travel down the hallways of our third floor. Advanced arrival time for those with accessibility needs is recommended to ensure a timely arrival before the performance.


  • Subway

    Kimmel Center venues and venues on the Curtis campus are within a few blocks of the Broad Street Line (Walnut-Locust Station). The Philadelphia Film Center is near City Hall Station on both the Market-Frankford Line and the Broad Street Line.

  • Regional Rail

    All Regional Rail lines stop at Suburban Station, where you can transfer to the nearby Broad Street Line at City Hall Station or walk ten to fifteen minutes to any of our venues.

  • Bus

    Routes C, 27, and 32 travel along Broad Street, and stop near the Kimmel Cultural Campus. Route 12 runs east-west along Locust and Walnut Streets; get off at 17th street to walk to Curtis venues or at Broad Street to attend events at the Forrest Theatre or the Kimmel Center. The PHLASH stops at Broad and Walnut streets. Bus Routes C and 32, as well as PHLASH, are handicapped-accessible.

  • PATCO High Speed Line

    The Philadelphia terminus of the line, at 15th-16th, is a block from Curtis venues. To attend Kimmel Center or Forrest Theatre events, use the 12th-13th stop.



Curtis patrons may choose from multiple parking garages within a few blocks of the performance venue.  Below you will find recommend parking options and you may also use the Philadelphia Parking Locator to find additional parking options.

  • Field Concert Hall, Black Box Theater, and Gould Rehearsal Hall

    Field Concert Hall and Black Box Theater are located in the main building at 1726 Locust Street, Philadelphia, PA. Search for parking

    The Gould Rehearsal Hall is located in Lenfest Hall, 1616 Locust Street, Philadelphia, PA. Search for parking

    Hyatt Centric 
    1620 Chancellor St, Philadelphia, PA (enter on 17th St)

    Curtis patrons are eligible for $15 Valet Parking (up to 4 hours) at the Hyatt Centric.

    In order to receive this discounted rate, you must request a voucher sticker from the Curtis Patron Services team or Security Desk to put on your claim ticket from Hyatt Centric.

    Latimer Garage 
    1510 Latimer St, Philadelphia, PA (between Locust and Spruce streets)
    Cash-only. View Rates

  • Marian Anderson Hall, Kimmel Center (formerly Verizon Hall)

    300 S. Broad Street, Philadelphia, PA 19103

    • Kimmel Center Garage
      The entrance to the Kimmel Center Parking Garage is located just south of the Broad Street entrance to the building and can be accessed only by cars traveling south on Broad Street. Parking may be pre-purchased online by selecting the link above. Pre-paid parking is available most weekends and weekday evenings but may not be available on all performance dates.


The Kimmel Center, Forrest Theatre, and 23rd Street Armory offer fully accessible seating. At Curtis, Field Concert Hall the Black Box Theater may be accessed by a lift to avoid stairs. For use of the lift, ring the doorbell located by the iron doors marked “Field Concert Hall” and a member of our campus safety team will be able to assist. Performances in Gould Rehearsal Hall and the Black Box Theater are accessible by elevator.


  • When should I arrive?

    Plan to arrive at least fifteen and no earlier than thirty minutes before the performance is scheduled to begin. Entrance after the start of the performance will be accommodated per the discretion of the staff.

  • What are your latest health and safety policies?

    Curtis is a global community with people from all over the world visiting our campus on a daily basis. It is our top priority that we keep our community, including our audience members, as safe as possible when they are here at Curtis. Our current safety protocols can be found here.

    Thank you for doing your part to ensure Curtis can continue to safely provide the world with outstanding live music!

  • What do most people wear?

    Curtis has no dress code. Your experience of the music is what’s important, so wear whatever makes you feel comfortable. You will find a range of attire in the audience from casual to suits and dresses. Many concertgoers wear business attire or casual business attire.

  • Is it important to know the music before I go?

    There’s no need to know before you go. Discovering a great piece of music you’ve never heard before in a live performance can be a powerful experience. But if you want to study up, that’s fine, too. For your convenience, you’ll find program notes and links on our event pages with more information about the program and performers. 

  • Can I take pictures or videos?

    No photography or recording of any kind is permitted during Curtis performances but we invite you to take pictures, selfies, and videos before or after the concert and at intermission.

  • Can I use my phone?

    By all means bring your phone, but please be prepared to turn it off—as well as any other electronic devices—before the performance begins.

  • May I bring food or beverages into the performance space?

    At Curtis venues—Field Concert Hall, Gould Rehearsal Hall, or the Black Box Theater—no food or beverages are allowed.

    On the Kimmel Cultural Campus, no food or beverages are permitted in Marian Anderson Hall or the Perelman Theater. You may enjoy beverages (alcoholic and non-alcoholic), snacks, and treats from the lobby bar before the performance or during intermission.

  • When should I applaud?

    There are two reasons for applause in a performance: to greet the performers and to show appreciation.

    The audience applauds as the musicians come on the stage. Many works have multiple movements—sections separated by a brief pause. Please hold your applause during these pauses and wait for the end of the larger work. You can keep track of the movements and pauses by looking in your program, where the movements are listed. When in doubt, wait for others before applauding.

  • May I bring children?

    Children are welcome at Curtis performances. For full-length orchestra concerts and operas, we encourage parents to consider a child’s developmental level and attention span before purchasing tickets.

  • Anything else I need to know about performance etiquette?

    Once the music begins, we request that you avoid talking, whispering, humming, or moving personal belongings. This will ensure that the performers and your fellow patrons enjoy the full benefits of the performance.

    If you must leave your seat while a performance is in progress, please proceed quickly and quietly to the nearest door or ask the nearest usher for assistance. (Note that if you leave during the performance, you will not be allowed back into the hall until an appropriate break in the program.)

  • Are performances cancelled for inclement weather?

    Curtis Institute of Music is committed to honoring its performance schedule. Whenever possible, performances will proceed as scheduled despite weather conditions and traffic delays. It is rare for a performance to be canceled due to inclement weather, but if a show is canceled we will post information on our website and social media, as well as notify ticket holders via email. We will make every effort to contact all affected ticket holders.

    If the performance is still scheduled but inclement weather makes it impossible for you to attend, please contact the ticket services office at (215) 893-7902.  Our Curtis Patron Services team will help you consider all the options. Tickets are non-refundable.

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