The Curtis Institute of Music (“Curtis”) has created this policy to demonstrate its firm commitment to your privacy when using our website. This online privacy statement explains how we handle information we may learn about you from your visit to our website. It is intended to inform you of the ways in which this site collects information, how that information may be used, and the ways in which we protect any information that you voluntarily provide to us.
We do not collect personally identifying information about you when you visit our site, unless you choose to provide such information to us. Providing such information is strictly voluntary.
From time to time, our practices may change necessitating changes to the policy as it exists now. We encourage you to refer back to this page to see the policy in effect at the time of your use and, if you wish, change your user preferences. Updates to this policy will appear in a different color with the date of change noted prominently.
By using www.curtis.edu, you are deemed to have assented and agreed to this policy as in effect at the time of your use.
You can browse our site without logging on, and no personal information about you or your visit will be collected. Some anonymous, statistical information is automatically logged when you access our website. These "access logs" allow us to make our site more useful to you and others who use them by, for example, tracking which features of the site are most used by visitors. None of the information Curtis tracks is or can identify users personally. Some examples of information we do track is listed below:
- The date of the site visit
- The time and length of the visit
- The browser and operating system used
- Pages viewed and files downloaded
- The Internet Protocol (IP) address through which the site was accessed
- Any errors encountered
When you choose to log on to our site, we use “cookies” to assist in customizing how you interact with our web material. A cookie is an alphanumeric identifier that, when you log in, is automatically stored on the hard drive of a computer that accesses a website. It allows our systems to recognize your browser’s access privileges and to personalize your session with us. We do not share information from cookies with any third parties. If you do not wish a cookie to be placed on your computer, however, you can either choose not to log in or adjust the settings on your browser accordingly, although doing so will limit the range of features that will be available for your use on our site. (For example, you must have cookies turned on to place items in your shopping cart.)
Even if you do not log in to our website, you may decide to send personally identifying information to Curtis, for example, in an e-mail containing a question or comment, or by completing a Web form. The school uses personally identifying information from e-mail to respond to your requests. Curtis may forward your e-mail to other employees who are better able to answer your questions. The school may also use your e-mail to contact you in the future about school programs or concerts that may be of interest to you. The school will include in any such email instructions for how to opt-out of receiving any future email contacts that may not be related to your original e-mail message to Curtis.
If you sign up for one of the school’s e-mail lists or e-newsletters, Curtis will only send the types of information you requested. Curtis will not share your name or e-mail address with outside parties. Curtis will include in any such email instructions for how to opt-out of receiving any future e-mail.
Curtis discourages minors who are not members of the Curtis community from creating accounts without verifiable parental permission; Curtis does not request nor collect personal information from children, such as first and last name or street address and city except for those minors who have submitted applications. When minors send e-mail to Curtis, their online contact information (e-mail address) is not used to re-contact them and is not maintained in retrievable form, again except for current applicants. Curtis will not knowingly collect or acquire any information from anyone under the age of thirteen without verifiable prior parental consent, as required by Children’s Online Privacy Protection Act (COPPA). Parents of minors can verify their consent to Curtis, as defined by COPPA, by submitting a faxed signature of approval or photocopy of a driver’s license. To submit parental consent for a minor to join the online Curtis community, fax the webmaster at (215) 893-0537.
When Curtis requests personally identifiable information of a user in order to set an account at this website, Curtis will take all reasonable and customary measures as are required by COPPA to gain verifiable parental or guardian consent prior to accepting information from children who are minors and members of the Curtis community. In that event, Curtis will provide those parents with access to their child's information, and the opportunity to delete the information and opt out of the future collection or use of the information, and Curtis will maintain the confidentiality, security, and integrity of any personal information collected from children. For more information about COPPA, visit the Federal Trade Commission website.
Curtis Institute of Music complies with the Family Educational Rights and Privacy Act ("FERPA") and makes public announcement of the law.
FERPA affords students certain rights with respect to their "education records" as that term is defined in the law. These rights include the following:
1. The student has the right to inspect and review his/her education records within 45 days of the date Curtis receives a proper request for access to such records.
2. The student has the right to request amendment of education records that the student believes are inaccurate or misleading.
3. Curtis shall obtain the prior consent of the student before disclosing personally identifiable information contained in the student's education records, EXCEPT to the extent FERPA authorizes disclosure without consent.
Inspection and Review
Students wishing to exercise their rights to inspect and review their education records should submit a written request to the Registrar and Associate Dean of Academic Affairs. The Curtis official will make arrangement for access and notify the student of the time and place where the records may be inspected.
Amendment of Records
The student should write to the registrar and associate dean of academic affairs and identify the part of the record the student wants changed and specify why the student believes the record is inaccurate or misleading. If the record custodian denies the request to amend the record, the student will be notified of the decision and advised of his or her right to a formal hearing.
Disclosure of Student Information without Prior Consent
There are a number of exceptions to the general rule prohibiting disclosure of personally identifiable information from education records without prior consent of the student. Some common exceptions used by Curtis are set forth below.
1. FERPA permits disclosure to Curtis officials with legitimate educational interest in the records being sought. A Curtis official is a person employed by Curtis in an administrative, faculty, or staff position (including health staff), or a person or company with whom Curtis has contracted (such as an attorney, auditor, or collection agent). A school official has a legitimate educational interest if the official needs to review an education record in order to fulfill his or her job responsibilities.
2. FERPA allows Curtis to release student "directory information" without a student's consent, unless the student has requested such information be kept confidential. Curtis defines directory information as:
- name of a student who is or has been in attendance
- dates of attendance
- local and other addresses and local telephone number
- e-mail address
- date and place of birth
- major field of study
- enrollment status
- name of parent or guardian
- permanent (home) address
- permanent (home) telephone number
- current credit load
- credit hours earned
- degrees received
- dates of degrees
- previous school(s) attended
- honors and awards
For more information on how to keep your directory information confidential, please contact the registrar.
3. Curtis will, upon request, disclose education records to officials of another institution of higher education at which a student seeks to enroll without obtaining the student's prior consent. Curtis will also send to other higher education institutions corrected or additional records if education records have previously been sent to that institution under this exception.
4. Students have the right to file a complaint with the U.S. Department of Education concerning alleged failures by Curtis to comply with the requirements of FERPA. Please contact the registrar for more information.
The site provides users the opportunity to opt-out of receiving communications from us through a special online form. Users may choose to receive communications or none at all. Users may also update contact information previously provided to us through another online form. Users cannot be removed from our database, but users can prevent unwanted communication.
If you have a link you would like us to consider adding to Curtis’s website, please send an e-mail to firstname.lastname@example.org with the subject "Link request."
If you would like to publish information that you find on our website, please send your request to email@example.com. If intellectual property (including text and images) not owned or created by the Curtis Institute of Music are posted on Curtis’s website with the permission of the original copyright holder, a copyright statement appears at the bottom of page that contains the text or in the image’s caption.
Curtis logos and images may not be used without express written permission. All text, images and logos on the Curtis website are the property of Curtis and its licensors and are protected by US and international copyright laws.
This website is designed to be accessible to visitors with disabilities and to comply with federal guidelines concerning accessibility. We welcome your comments. If you have suggestions on how to make the site more accessible, please contact us at firstname.lastname@example.org.
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you may contact Curtis at email@example.com.
Curtis has created a password-protected portion of its website to allow users to conduct secure transactions and access social networking tools. This portion of the site, called commonroom.curtis.edu, also hosts the school’s intranet for students, faculty, and staff. Users of the Common Room will be prompted to create a log-in, and alumni, students, faculty, and staff can also manage their personal contact information through the website’s profiles features. All visitors to the common room will have an opportunity to access secure transactions and a history or their donor activity with the school. All Curtis students are bound by the Student Handbook and the Student Code of Conduct at all times, including activity in the Common Room.
Content throughout the website and especially within the intranet portion of the Common Room is carefully monitored by the webmaster. If you feel there is an instance of copyright infringement anywhere on the Curtis website, please report your complaint using these specific instructions. Content will be removed immediately if and when instances of copyright infringement have occurred.
If you complete the Profile Update form and share your personally identifying information, this information will be used only to provide you with more targeted content or to allow you in interact with others (alumni if you are alumni, other students if you are student). Curtis may use your contact information to send further information about the school or to contact you when necessary. You may always opt out of receiving future mailings; see the "Opt Out" section above.
When a user of the Curtis website purchases tickets or makes a donation, we must have the information necessary to process the transaction: name, address, telephone number, e-mail address, and, when applicable, credit card number. For reasons of security, no credit card information is shared with any third parties or stored permanently on our Web server. Curtis partners with a PCI-compliant vendor called Blackbaud to process all credit card transactions; read more to learn about its PCI compliance policies. If a user registers at our site but does not make a request or purchase, this same information is collected, with the exception of credit card information.
In addition to being used to fulfill your requests and process your transactions, your name and contact information will be added to our database, and we may perform statistical analyses of user behavior to measure interest in the various areas of our site. Users may also always make ticket purchases or donations without logging in and creating a profile and user ID; these transactions are likewise protected and secure.
Curtis may release information if required to do so by law or in the good faith belief that it is necessary to comply with the law or legal process served on us or protect and defend our legitimate business interests, rights or property, or rights of our customers and patrons.
If you communicate with us by letter, e-mail, or phone or in person, it is possible that information about the communication may be collected into a file specific to you.
Curtis takes the necessary security measures to protect your information and keep it confidential. When you submit sensitive information via the Common Room, your information is protected both online and offline.
Sensitive personal information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your Web browser, or looking for "https" at the beginning of the address of the Web page.
While Curtis uses encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform specific jobs are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Except as provided for by law, it is Curtis’s policy not to divulge any alumni information to nonalumni. Curtis does not release any information regarding its alumni to outside parties without express permission of the alumnus/alumna in question.
Members of the Curtis Alumni Network – that is, those alumni who register to the Common Room through the log in process – voluntarily provide the school with personal contact information and may occasionally receive electronic mailings from the Curtis Institute of Music. Members can also opt-in to receive electronic newsletters or other communications. Alumni address, phone, and e-mail contact information are exclusively available in the Online Alumni Directory to the members of this Curtis Alumni Network via a password-protected log-in. Alumni who register can elect not to share their personal contact information through the Online Alumni Directory by so indicating during registration.
When alumni log in and use the Online Alumni Directory, biographical, contact, and professional information is listed. This information is automatically available to all other alumni through the Online Alumni Directory. Once alumni have opted in to the Alumni Network, they then have the chance to determine what personal data to display to their classmates on an item-by-item basis by checking the "Make Private" checkbox on their Profile Update form. These fields default to viewable until they are changed by the alumna or alumnus.
Curtis published a printed Alumni Directory in spring 2010. There is a small back order supply of the print directory. In addition updated PDFs of this Alumni Directory will be available for print from the website on a regular basis. Alumni are strictly prohibited from using the online or printed directories for business and other nonpersonal uses.