Receptionist

Reports to: Senior Director of Facilities Operations

Status: Non-Exempt

 

Summary:

The Curtis Institute of Music educates and trains exceptionally gifted young musicians to engage a local and global community through the highest level of artistry. Curtis is seeking an organized and outgoing receptionist with a polished, professional demeanor to assist with a variety of administrative support and clerical duties at its main building at 1726 Locust Street. Duties include greeting visitors, answering and transferring phone calls, managing incoming mail and package deliveries, and clerical duties for some administrative staff. Reporting to the senior director of facilities operations, this is a full-time position. The receptionist shall provide information, operate office equipment and perform other routine administrative functions.

Essential Functions:

  • Greet all guests and visitors; screen and announce guests meeting with staff or faculty; assist visitors with inquiries.
  • Answer all incoming calls, provide information, and transfer to appropriate staff member if/when necessary.
  • Receive and forward messages for students, staff, and faculty; distribute forms and information to students as requested by staff/faculty.
  • Coordinate with registrar to print and oversee daily distribution of room schedules.
  • Coordinate with security staff to receive, log, and distribute incoming mail, packages, and deliveries at 1726 Locust; notify recipients; and track receipt of packages and deliveries.
  • Serve as backup for 1726 Locust security guard when he/she is not at the desk.
  • Assist the senior director of facility operations, dean, and other staff with projects, as requested and available.
  • Perform other administrative duties as assigned.

Knowledge/Skills/Abilities:

  • Exemplary customer service skills
  • Ability to handle and prioritize multiple tasks
  • Organization and attention to detail and accuracy
  • Strong mindfulness of discretion and privacy
  • Strong verbal and written communication skills
  • Works well in both a team atmosphere and independently
  • Cultural sensitivity and awareness
  • Experience working with exceptionally gifted and motivated students preferred
  • A background in the arts, ideally in classical music, is a plus

Education/Experience:

Associate’s degree or a minimum of 2 years administrative office or customer service experience required; Bachelor’s degree preferred. Proficiency in Microsoft Office programs, including Office 365, Outlook, SharePoint, and OneDrive required. Experience with multi-line VOIP system preferred.

Required Core Values:

Shared values and orientation 

  • a positive, “can-do” attitude 

  • dedication to Curtis, its students, faculty, staff, alumni, parents, and prospective students 

  • passion for their work, and contribution to the field and greater good 

  • commitment to and accountability for their work, and their ability to effect change 

  • working with energy, empathy, and resolve 

  • respect, courtesy, and patience for colleagues, staff, faculty, patrons, core constituents, and volunteers 

  • improving upon and keeping front of mind personal and institutional practices to make Curtis ever more diverse, equitable, and inclusive 

  • maintaining a collaborative mindset in a small but high achieving organization 

  • administrative excellence that matches the excellence of the Curtis student body 

 Working Conditions/Physical Demands:

  • Routine for office environment
  • Must be able to lift and carry up to 10 pounds

To Apply:

For best consideration, interested and qualified applicants should electronically submit a cover letter, resume, three professional references, and salary requirements to: human.resources@curtis.edu. Position will remain open until filled. Curtis offers a competitive salary, commensurate with experience, and an attractive benefit package. Hire is contingent upon the successful passing of PA Act 153 and criminal (ADP) background screenings. No phone calls, please. EOE. URL: http://www.curtis.edu