Title: Summer Programs Promotional Assistant
Reports to: Manager of Summer Programs
Status: Temporary Part-Time, Non-Exempt
The Curtis Institute of Music (Philadelphia) educates and trains exceptionally gifted young musicians for careers as performing artists on the highest professional level.
During the summer, Curtis opens its doors to provide musicians and music lovers the opportunity to explore classical music and experience the Curtis Institute of Music’s “learn by doing” philosophy.
Curtis Summerfest offers programs that are produced by the Curtis Institute of Music and provides facility rentals for outside summer programs.
Curtis Summerfest is staffed with two full-time staff members, director of summer resident life (DSRL) and student workers and is part of the Department of Performance Studies (DoPS). Under the supervision of the manager of summer programs (MSP), the summer programs promotional assistant will handle a variety of duties and work with many individuals/entities including the marketing department, digital initiatives, web projects, summer program faculty and participants, the director of summer resident life (DSRL), and student workers. This position has a maximum of 19.5 hours a week and does not provide benefits.
- Work across the organization as part of a team and proactively build trust and positive community among the summerfest team.
- Share responsibility for organizing and staffing the Office of Summer Programs and implement seamless and customer-focused operations. The office responsibilities include but are not limited to:
- respond to correspondence to the Office of Summer Programs with prompt follow-up with inquiries from potential participants and registered participants by email and by phone.
- ensure timely and regular organized document collection.
- maintain Curtis Summerfest database.
- post information accurately, timely and in a readily available fashion.
- Share in the responsibility of providing an enriching musical experience to all summer-program participants and making each student worker, faculty member, and program participant feel welcome on Curtis’ campus.
- Coordinate the usage of music from the Curtis library and IMSLP, as needed. Assist with photocopying of music, assemble and arrange music for program, work with DoPS orchestra librarian to coordinate rentals or loans as needed.
- Communicate concerns and/or observations directly to MSP in an effort to improve the summer-program experience at Curtis from the registration process to program attendance to post-program feedback.
- Work closely with the Curtis Summerfest team to implement seamless and customer-focused operations.
- Provide excellent customer service and provide administrative assistance as necessary.
- Practice direct, thorough and regular communication with the DSRL and MSP; stays tuned-in to the needs of the team. Assist the MSP as needed.
- Play a vital role in presenting Curtis as a hospitable, service-oriented institution. In consultation with the DSRL, be available to listen to and communicate suggestions for parental concerns regarding residence life. Be available to listen to resident concerns, help resolve personal issues and conflicts, and refer students to appropriate staff members (i.e. DSRL and MSP).
- Take an active role in creating and promoting a sense of community under the supervision of the MSP and DSRL, interacting with and being aware of the needs of the student workers and summer participants. Promote a positive community environment in the Lenfest Hall residence.
- Be familiar with and adhere to Curtis Institute of Music’s Summerfest policies and procedures. Create move-in materials, follow-up promptly on facilities and housekeeping concerns as needed.
- Along with the MSP, maintain the Curtis Summerfest website (WordPress) with frequent, fresh, engaging, and informative content—copy, images, and video—that adhere to Curtis style and brand guidelines.
- Works with the Director of Public Relations and Online Engagement and MSP to increase the visibility of Curtis Summerfest via multiple online channels.
- Work with the Field-McFadden Chair in Audio-Visual Arts and Manager of Summer Programs to prepare, organize and post marketing and social media videos.
- Participate in live-event coverage including studio shoots, rehearsals, and concerts, as needed.
- Implement a social media plan developed through staff collaboration, including posting of materials on channels such as a Word Press blog, Facebook, Twitter, Flickr and Instagram.
- Maintain cross-promotional relationships with artists and other art organizations, as they relate to Summerfest.
- Under the direction of the MSP, create interesting and innovative content for Curtis Summerfest social media, undertaking specialist research as necessary, drawing upon a knowledge and appreciation of classical music.
- As required, contribute creatively to strategic and practical aspects of Curtis Summerfest’s digital activities; assist in the wider development of this innovative work.
- Before, during, and after Curtis Summerfest, serve as an essential member of the daily team.
- Experience with short-term writing for social media sites preferred.
- Familiarity with classical music.
- Understanding of summer program atmosphere.
- Enthusiastic and dedicated to developing and communicating excitement of Curtis Summerfest.
- Strong attention to detail and willingness to work independently.
- Multi-task and prioritize management of social media and projects.
- Ability to work effectively as part of a team.
- Ability to multi-task and prioritize management of projects.
- Strong and effective communication skills.
- Ability to interact effectively with faculty, staff, parents, potential participants, and students from diverse ethnicities and language skills.
- Knowledge of InDesign, Photoshop and Word Press and WP plug-ins required.
- Basic knowledge of HTML and CSS.
- Experience using an SLR camera is preferred.
Working Conditions/Physical Demands
Routine for office environment. The employee will be required to perform the essential functions of the job during evenings and weekends, as dictated by the Curtis Summerfest schedule.
For best consideration, interested and qualified applicants should electronically submit a cover letter, resume, sample of your work (either personal work/professional) that demonstrates your knowledge of Word Press, InDesign, Photoshop, and social media. Please provide writing samples (can be from personal blog, academic work, or published clips), two professional references, and hourly rate requirement to: email@example.com by Monday, April 7, 2014. Curtis offers an hourly rate commensurate with experience. Position begins Spring 2014. EOE. http://www.curtis.edu/summerfest